As a Sales Manager for a Medium-Sized E-Commerce Company, You

question 24

Multiple Choice

As a sales manager for a medium-sized e-commerce company, you realize that frequent training is important because of the dynamic nature of the industry. Fortunately, you know that the outcomes, intended or otherwise, of sales training could include:

• A) improved customer relations
• B) better morale and control
• C) increased sales
• D) reduced turnover
• E) all of the above

---

Definitions:

Compensation System

A framework used by organizations to plan, implement, and manage how employees are paid for their work, including salaries, bonuses, and benefits.

Base Pay

The initial rate of compensation an employee receives before any bonuses, benefits, or additional pay is added.

Incentives

Motivations or rewards offered to encourage specific behaviors or actions in individuals or groups.

Autonomy

The degree to which a job provides an employee with discretion and independence to schedule their work and determine how it is done.