Which of the Following Statements About Sales Training Is True

question 62

Multiple Choice

Which of the following statements about sales training is true?

• A) Generally, top management is the most supportive for any type of sales training program as compared to all other groups in an organization.
• B) When revenues and profits are down, as compared to other periods, sales training programs are usually one of the last areas to find their funding reduced.
• C) Writing down specific and measurable objectives increases credibility of a sales training program.
• D) One thing that should never be used to determine the content of a sales training program is attitudinal information gathered from salespeople
• E) When the human resources department determines sales training needs, only field sales managers need to be contacted for their input because they work in such close proximity with the sales force.

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Definitions:

Showrooming

Customers visit a store to touch, feel, and even discuss a product’s features with a sales associate, and then purchase it online from another retailer at a lower price.

Sales Associate

An employee in a retail or sales setting responsible for assisting customers, making sales, and maintaining the presentation of goods.

Instantly Compares

Immediately evaluates or contrasts two or more items or entities to assess their differences or similarities.

Need for "Me Time"

Refers to the requirement individuals have for personal time that's free from engagements, obligations, and stress, focusing on self-care or leisure activities.