Which of the Following Is an Effective Way to Deal

question 89

Multiple Choice

Which of the following is an effective way to deal with the personnel issues that can reduce the effectiveness of a sales team?

• A) Ignore them until they go away.
• B) Development of policies and procedures that empowers team members and provides shared leadership.
• C) Develop policies and procedures that clearly rewards individual performance on specific tasks within the team.
• D) Designate one person as the unquestionable team leader.
• E) Make sure that you designate specific team duties with clear boundaries of responsibilities for dealing with customers.

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Definitions:

Dispositional Attributional Bias

The tendency to attribute people's behaviors to their character or personality while underestimating situational influences.

Group Goals

Objectives or outcomes that a group collectively seeks to achieve, which can influence the behavior and cooperation of its members.

Internal-Stable Attribution

An explanation of behavior as being caused by internal traits or abilities that are stable over time.

Natural Ability

An individual's innate talent or skill that enables them to perform certain tasks with relative ease compared to others.