As a Sales Manager, You Realize That Your New Sales

question 36

Multiple Choice

As a sales manager, you realize that your new sales goals must be accepted by the sales force to be effective in increasing performance. For salespeople to accept the goals as their own, you need to play a greater role than simply setting the new goals. Which of the following should you NOT do to get the sales force to accept these goals:

• A) provide frequent feedback on progress toward the goal
• B) emphasize that these quotas are "best case scenarios" and might be changed depending on performance
• C) gain goal commitment from the sales force
• D) build self confidence
• E) none of the above, you should do all of these

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Definitions:

Milgram Experiment

A psychological experiment conducted by Stanley Milgram in the 1960s to study obedience to authority, where participants were instructed to administer electric shocks to another person.

Stanford University Prison Experiment

A psychological study conducted by Philip Zimbardo in 1971 at Stanford University, where students were assigned roles of prisoners and guards to explore the effects of perceived power.

Generalization

Drawing a conclusion about a certain characteristic of a population based on a sample from it.

Logical Support

The provision of reasons or evidence to justify a claim or argument.