All of the Following Are Ways to Keep Your Sales

question 40

Multiple Choice

All of the following are ways to keep your sales force straight except:

• A) getting assurance from both the chairman and president that they expect you to follow the letter of the law.
• B) developing and circulating a sales ethics policy.
• C) setting up the proper moral climate.
• D) instituting controls when needed.
• E) giving salespeople the greatest amount of discretion possible on all issues.

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Definitions:

Title Warranties

Legal guarantees in a sale that the seller has the right to transfer ownership and that there are no undisclosed encumbrances.

Implied Warranty

An unwritten guarantee that the product or service sold is fit for the purpose intended and meets the buyer's expectations.

Fitness For A Particular Purpose

A guarantee that a product will meet the specific requirements or needs of the buyer, as acknowledged by the seller.

Seller Or Lessor

The party in a transaction who is selling or leasing a good, service, or property to another party, known as the buyer or lessee.