According to Noriaki Kano's Three Classes of Needs, the Required

question 34

True/False

According to Noriaki Kano's three classes of needs, the required safety features in an automobile are an example of a satisfier.

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Definitions:

Natural Tendency

An innate or inherent inclination or predisposition towards a particular behavior, action, or thought pattern.

Person-Centered Therapy

A nondirective, humanistic therapy developed by Carl Rogers, in which the therapist creates an accepting climate and shows empathy, freeing clients to be themselves and releasing their natural tendency toward self-actualization.

Insight

The sudden realization of the relationship between elements in a problem situation, which makes the solution apparent.

Cognitive

Pertaining to the mental processes involved in knowledge, understanding, learning, and thinking.