_____ Is the First Step in Building the House of Quality

question 23

Multiple Choice

_____ is the first step in building the house of quality.

• A) Identifying customer attributes
• B) Identifying technical features
• C) Evaluating technical features and develop targets
• D) Determining which technical features to deploy in the production process

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Definitions:

Selling Price

The amount of money charged to the customer for a product or service.

Credit Sales

Sales made by a business allowing the buyer to pay at a later date.

Required Production

Indicates the amount of production needed to meet sales forecasts and inventory levels as determined by a company's production planning.

Finished Goods Inventory

The value of a company's inventory of products that are completed and ready for sale, but have not yet been sold.