In the DMAIC Process Used in Six Sigma, the Characteristics

question 60

Multiple Choice

In the DMAIC process used in Six Sigma, the characteristics that have the most impact on product or service performance are called:

• A) essentials.
• B) critical to quality.
• C) excellence features.
• D) critical variances.

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Definitions:

Otopyorrhea

The discharge of pus from the ear, often a sign of an ear infection.

Semicircular Canals

Three fluid-filled loops in the inner ear that are involved in maintaining balance.

Vestibule

An antechamber, hall, or lobby next to the outer door of a building, or an entryway into a larger space.

Auricle

The external portion of the ear; it collects sound waves and directs them into the ear canal.