In the Malcolm Baldrige Criteria, One of the Key Questions

question 69

True/False

In the Malcolm Baldrige criteria, one of the key questions is how a company collects and analyzes customer and market needs, expectations, and opportunities, and relates them to the development of strategies.

---

Definitions:

Industry Versus Inferiority

A stage in Erik Erikson's theory of psychosocial development where children develop a sense of competence and ability when they successfully manage new skills and tasks.

Initiative Versus Guilt

This developmental stage, characterized by Erik Erikson's psychosocial theory, involves young children starting to assert control and power over their environment, leading to a sense of purpose or feelings of guilt over their actions.

Autonomy Versus Shame

Autonomy versus shame is a stage in Erik Erikson's theory of psychosocial development where toddlers strive for independence and self-control, facing either a sense of autonomy or feelings of shame and doubt.

Self-sufficiency

The quality or condition of being self-reliant or independent, particularly in terms of meeting one's basic needs without external assistance.