The Idea That Quality Problems Are Usually Attributable to Management-Created

question 12

Multiple Choice

The idea that quality problems are usually attributable to management-created systems rather than employee motivation was proposed by _____.

• A) Chris Argyris
• B) Deming
• C) Juran
• D) Douglas McGregor

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Definitions:

Chain Of Survival

A series of actions that, when performed in sequence, significantly increase the likelihood of survival following a cardiac arrest or other emergency.

Defibrillation

A medical treatment involving the delivery of an electrical shock to the heart, used to restore a normal heartbeat by stopping an arrhythmia.

Cardiac Pain

Pain or discomfort that originates from the heart due to inadequate blood supply, often experienced as chest pain or tightness.

Chest Pain

A symptom with various causes ranging from non-serious muscular or digestive issues to serious conditions like heart attack or pulmonary embolism, characterized by discomfort or pain in the chest area.