Stage 1 of the Baldrige Roadmap to Performance Excellence Is

question 37

Multiple Choice

Stage 1 of the Baldrige roadmap to performance excellence is called the _____ stage.

• A) integration
• B) false starts
• C) traction
• D) status quo

---

Definitions:

Operant Conditioning

A method of learning that occurs through rewards and punishments for behavior, thereby influencing the likelihood of that behavior being repeated.

Shaping

Shaping is a method of behavior modification that uses reinforcement strategies to guide a subject towards a desired behavior gradually.

Figure and Ground

A principle in perception that describes how people visually distinguish between an object (the figure) and its background (the ground), emphasizing one over the other.

Depth of Processing

A theory regarding the levels at which information is mentally processed, affecting its memorability and the strength of recall.