A Consultant Who Came to Study the Production Process at Honey

question 191

Multiple Choice

A consultant who came to study the production process at Honey Nuggets Inc. determined the accuracy of the upper and lower specification limits by

• A) a process capability study.
• B) a competitive product analysis.
• C) instituting a quality circles program.
• D) a triangulation process.
• E) developing a control chart.

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Definitions:

Investigating

The act of conducting a systematic inquiry or examination into a subject or phenomenon to discover facts or information.

Telephone Interview

A research or assessment method where questions are asked and answers are obtained via telephone, commonly used in surveys and job screening.

Data Collection

The process of gathering and measuring information on targeted variables in an established systematic fashion, enabling one to answer relevant questions and evaluate outcomes.

Personal Interview

A qualitative research method involving direct face-to-face conversation between the interviewer and respondent to gather information or data.