Three Years Ago, Bluebird Retail Recruited a Large Number of Employees

question 9

Multiple Choice

Three years ago, Bluebird Retail recruited a large number of employees from nontraditional sources, to offset a cash crunch. Most of these employees were hired for positions at lower levels in the organization. Over the past three years, the employees have gained experience and are familiar with the running of their departments. Though they have no management or supervisory backgrounds, the company is considering training some of these employees for management roles. Which of the following offers the strongest argument for this decision?

• A) The company offers goods of mass appeal and caters to a wide customer base across the country.
• B) Sales have been increasing over the past quarter and Bluebird is opening more outlets in three cities.
• C) Innovation has been high and productivity has been increasing steadily.
• D) Employee turnover at Bluebird Retail is at an all-time low.
• E) Studies into customer satisfaction at Bluebird outlets indicate that most customers are happy with the product line-up.