ABC Insurance Company Hired a Manager for Their Operations Team

question 64

Multiple Choice

ABC insurance company hired a manager for their operations team. The manager divided the job activities among his team members by examining the management system objectives, designating appropriate activities that must be performed to reach those objectives, designing specific jobs by grouping similar activities, and making specific individuals responsible for performing those jobs. Which method is the manager using to divide job activities?

• A) functional similarity
• B) overlapping responsibility chart
• C) process control
• D) centralization
• E) Robert's Rules of Order

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Definitions:

Interpersonal Communication

The process by which people exchange information, feelings, and meaning through verbal and non-verbal messages in face-to-face contexts.

Media Richness

The capacity of a communication medium to effectively convey information and promote understanding through immediate feedback, multiple cues, and personal focus.

ZIP Drive

A removable floppy disk storage system that was widely used in the late 1990s and early 2000s for data storage and transfer.

Context

The circumstances or setting surrounding an event, situation, or concept that helps to interpret its meaning.