A Work Team Composed of People from Different Functional Areas

question 20

Multiple Choice

A work team composed of people from different functional areas of the organization who are all focused on a specified objective is known as a ________.

• A)task group
• B)cross-functional team
• C)command group
• D)special-purpose group
• E)self-directed team

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Definitions:

Self-Fulfilling Prophecy

A belief or expectation that influences a person to act in ways that make that belief come true.

Low Expectations

Minimal anticipations or hopes for success, achievement, or performance, often leading to limited outcomes.

McDonalization

The process by which principles of fast food restaurants, like efficiency, predictability, and control, come to dominate various sectors of society.

Pepsi-Coke Wars

A colloquial term for the long-standing intense competitive and advertising battles between Coca-Cola and PepsiCo.