Which of the Following Is a Creative Idea for Enhancing

question 1

Multiple Choice

Which of the following is a creative idea for enhancing organizational success based on Crosby's thoughts on total quality management?

• A) Use product inspections to improve the manufacturing process and reduce costs.
• B) Eliminate production processes based simply on producing a quota.
• C) Begin each management meeting with a factual and financial review of quality.
• D) Create production processes based upon learning how to improve the processes.
• E) Abolish organizational bias toward handling quality issues immediately.

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Definitions:

Crisis Communication

The effort by a business or organization to communicate effectively during unexpected events that threaten to harm its reputation or stakeholders.

Issues Management

The systematic identification, evaluation, and handling of any issue that could impact an organization’s ability to achieve its objectives, often involving preventive public relations strategies.

Social Media

Digital platforms that enable users to create and share content or participate in social networking.

Issues Management

The process of identifying, assessing, and responding to potential threats or opportunities that could affect an organization's reputation or success.