Which of the Following Is a Creative Idea for Enhancing

question 1

Multiple Choice

Which of the following is a creative idea for enhancing organizational success based on Crosby's thoughts on total quality management?

• A) Use product inspections to improve the manufacturing process and reduce costs.
• B) Eliminate production processes based simply on producing a quota.
• C) Begin each management meeting with a factual and financial review of quality.
• D) Create production processes based upon learning how to improve the processes.
• E) Abolish organizational bias toward handling quality issues immediately.

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