The Pattersons Bought Their TV from a Store with a Thirty-Day

question 65

Multiple Choice

The Pattersons bought their TV from a store with a thirty-day return policy, and the Stevensons bought the same TV from a different store with a policy that "All Sales Are Final!" Based on what the text reports about cognitive dissonance, which family is more likely to be satisfied with their TV?

• A)the Pattersons
• B)the Stevensons
• C)they will be equally happy
• D)the Pattersons, but only if they paid less than the Stevensons

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Definitions:

Principal

The primary party or individual involved in a contract or agreement, often responsible for the obligations and benefits of the contract.

Authorized Transactions

Transactions that are approved or processed, especially in the context of financial dealings or other formal agreements.

Agent

A person or entity authorized to act on behalf of another person or entity, typically in commercial or legal matters.

Scope Of The Agency Relationship

The range of actions and decision-making authority granted to an agent by their principal.