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Fayol's unity of direction principle emphasizes that each subordinate receives orders from one,and only one superior.
Defective Units
Items produced that do not meet the quality standards required for sale or use.
Customer Perspective
An approach or strategy in business that focuses on understanding and meeting the current and future needs of customers.
Strategy Map
A visual tool that illustrates a company’s strategic goals and the means to achieve them, highlighting cause-and-effect relationships.
Supply Chain Map
A graphical representation that details the steps involved in moving a product from supplier to customer, including all intermediary phases such as procurement, manufacturing, and distribution.
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