According to MANAGER'S SHOPTALK in Chapter 12,all of the Following

question 157

Multiple Choice

According to MANAGER'S SHOPTALK in chapter 12,all of the following can make a good interview go bad EXCEPT

• A)talking too much.
• B)making eye contact.
• C)failing to effectively close.
• D)stretching the truth.
• E)making a fashion statement.

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Definitions:

Surface Bargaining

A term used in labor relations, referring to the practice of negotiating a contract without the intention of reaching a meaningful agreement.

Unilateral Change

Actions taken by one party, especially by an employer regarding work conditions, without agreement from the other party, such as employees or unions.

BATNA

Best Alternative to a Negotiated Agreement; the most advantageous alternative course of action a party can take if negotiations fail and an agreement cannot be reached.

Bargaining Environment

The context or setting in which negotiation between parties (e.g., employers and employees) takes place, including all influencing factors.