_____,One of the Components on Which Customers Evaluate Service Quality,refers

question 12

Multiple Choice

_____,one of the components on which customers evaluate service quality,refers to the knowledge and courtesy of employees and their ability to convey trust.​

• A)Empathy
• B)​Responsiveness
• C)​Assurance
• D)Reliability

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Definitions:

Absolute Advantage

The ability of a country to produce a good at a lower cost than its trading partners.

Protective Tariffs

Taxes imposed on imported goods to protect domestic industries from foreign competition by making the imported goods more expensive compared to local products.

Trade Deficit

A situation where a country’s imports exceed its exports during a given time period, leading to a negative balance of trade.

Capital

All means of production (mainly plant and equipment) created by people.