Activities Involved in the Customer Relationship Management (CRM)macro Process Include

question 49

Multiple Choice

Activities involved in the Customer Relationship Management (CRM) macro process include

• A)planning of internal production and storage.
• B)order fulfillment.
• C)marketing.
• D)supply planning.

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Definitions:

HCl

Hydrochloric acid, a strong corrosive acid that is a solution of hydrogen chloride in water, used in industrial and manufacturing processes.

NaOH

Sodium hydroxide, a strong alkaline compound used in the manufacturing of various products, such as paper, textiles, and soaps.

KBr

Potassium Bromide, a chemical compound used in photography, pharmaceuticals, and as a sedative in veterinary medicine.

Oxidation-reduction

A chemical reaction where one reactant is oxidized (loses electrons) and another is reduced (gains electrons), playing a crucial role in energy transfer and chemical transformations.