Which of the Following, If True, Undermines the Customer Representative's

question 21

Multiple Choice

Which of the following, if True, undermines the customer representative's ethical position?

• A) The representative knows that a snowstorm has disrupted travel at the hub through which the faucets will be shipped, so there is no way they will arrive by Tuesday.
• B) The contract with the home-building company is important to win, as the plumbing supply firm is short on cash and needs the proceeds of the deal to pay off some pressing debts.
• C) The home-building firm is notorious for finishing its units well after the scheduled date, so a delay in the faucets will not make that much difference.
• D) The housing slowdown seems likely to go on in the firm's area, so it's probable that shipments will continue to come in a day early.
• E) The customer representative and the head engineer for the home-building business play golf together regularly.

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Definitions:

Hippocampus

A major component of the brains of humans and other vertebrates, playing critical roles in the consolidation of information from short-term memory to long-term memory and spatial navigation.

Temporal Lobes

The temporal lobes are located on the sides of the brain, important for processing auditory information, and are involved in speech, memory, and emotional responses.

Temporal Lobes

Parts of the brain located on the sides of the brain responsible for processing sensory input into derived meanings for the appropriate retention of visual memory, language comprehension, and emotion association.

Frontal Lobes

The front part of the brain associated with decision making, problem solving, control of purposeful behaviors, consciousness, and emotions.