Graham & Hilda Corp

question 39

Multiple Choice

Graham & Hilda Corp. is a firm that offers enterprise software solutions to independent retailers. The firm recently entered into a contract with a major national retail chain to develop and implement proprietary software that tracks inventory, restocking, and supplier information. Which of the following actions will be most difficult to perform when implementing the new information system?

• A)upgrading the computer systems used by the retail chain
• B)writing the programs to create the software
• C)changing the structure of existing databases that reflect supplier and customer data
• D)training the employees to use and manage the new system

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Definitions:

Managing Diversity

The practice of recognizing, valuing, and effectively leveraging different cultural, ethnic, gender, and other differences in an organization to achieve a competitive advantage.

Cultural Values

The deeply ingrained principles and standards that influence behaviors and beliefs within a specific community, society, or organization.

Stereotypes

Oversimplified and generalized beliefs about a group of people that do not account for individual differences.

Global Leadership

This involves leading across multiple cultures and geographies, requiring an understanding of diverse backgrounds to influence and direct a global organization towards its goals.