CRM Implementations Should Be Technology Driven

question 1

True/False

CRM implementations should be technology driven.

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Definitions:

Standard Deviation

Measures the amount of variance or dispersion of a set of values; a low standard deviation indicates that the values are close to the mean.

Delivery Times

The duration taken for goods or services to be transported from the supplier to the recipient.

Significance Level

A threshold for determining the statistical significance of a test result, often denoted by alpha (α).

Standard Deviation

An indicator of the degree of variation or spread among a collection of numbers.