CRM Systems Can Be Categorized Based Upon Their ________, Business

question 3

Multiple Choice

CRM systems can be categorized based upon their ________, business strategy, and implementation perspectives.

• A) functionality
• B) level of data sharing
• C) tactical impact
• D) value chain alignment

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Definitions:

Experimental

Pertaining to a method of research that tests a hypothesis under controlled conditions.

Double-blind

A study or clinical trial design in which neither the participants nor the experimenters know who is receiving a particular treatment, to prevent bias.

Dependent Variable

A variable that an experimenter predicts will be affected by manipulations of the independent variable.

Experimenter's Manipulations

The deliberate changes or variations introduced by researchers in an experiment to investigate their effects on the outcome.