A(n) ________ Organization Focuses All Its Business Processes Around Improving

question 60

Multiple Choice

A(n) ________ organization focuses all its business processes around improving its relationship with its customers.

• A) sales oriented
• B) non-profit
• C) vertical
• D) customer-centric

Identify ways to determine if a prospect is qualified, including their need, affordability, and decision-making authority.

Understand the significance of the preapproach stage in planning and preparing for a sales presentation.

Understand the various sales presentation formats and their applications.

Identify and explain the role of suggestive selling in the sales process.

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Definitions:

Behavioral Economics

A field of study that analyzes how psychological, social, cognitive, and emotional factors affect the economic decisions of individuals and institutions and the consequences for market prices, returns, and the allocation of resources.

Convey Love

To express feelings of love or affection towards someone through actions or words.

Asymmetric Information

A circumstance in which one party involved in an exchange has more or better information compared to the other party.

Hidden Action

A concept in economics and game theory where one party's action is not observed or cannot be monitored by the other involved party.