CRM Systems Made Personalized Marketing and Customized Promotions More Feasible

question 79

True/False

CRM systems made personalized marketing and customized promotions more feasible.

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Definitions:

Evoked Set

A group of relevant brands or products that a consumer recalls when making a purchase decision.

Conversion Rate

The percentage of visitors to a website or viewers of a marketing message who take a desired action, such as making a purchase.

Abandoned Shopping Carts

Occurs when online shoppers add items to their online shopping cart but exit without completing the purchase.

Humorous E-mail

An email sent with the intent to entertain the recipient, often used in marketing to engage customers in a light-hearted way.