The Focus of a CRM System Should Be Always Be

question 44

Multiple Choice

The focus of a CRM system should be always be on enhancing the ________ experience.

• A) user
• B) designer
• C) customer
• D) manager

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Definitions:

Income Levels

Categories of annual income that differentiate individuals, households, or groups, often used in socioeconomic studies to analyze financial status.

Reverse Discrimination

The claim that affirmative action and similar policies intended to address inequality end up discriminating against majority or historically advantaged groups.

Meritocracy

A system where success and status in society are determined by individual talent, effort, and achievement, rather than by wealth or social class.

Affirmative Action

Policies or measures designed to increase the representation of minorities and women in areas of employment, education, and business from which they have historically been excluded.