The Focus of ________ Technology Is on Facilitating Better Communication

question 76

Multiple Choice

The focus of ________ technology is on facilitating better communication between a customer and a telephone operator.

• A) log
• B) marketing profile
• C) call center
• D) CRM system
• E) none of the above

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Definitions:

Rejection of Ideas

The act of dismissing or refusing to accept proposed concepts or viewpoints.

Convergent Thinker

Describes someone who approaches problems by attempting to find a single, optimal solution to a problem through logic and analysis.

Mature Learners

Mature learners are adults who return to educational settings to pursue further learning, often after a significant time away from formal education.

Community College

A type of educational institution that provides two-year academic and vocational programs, often serving as a more affordable or accessible alternative to four-year colleges and universities.