When Beginning a CRM Implementation, a Company Should Focus on the ________

question 83

Multiple Choice

When beginning a CRM implementation, a company should focus on the ________ of the CRM project before considering possible technology solutions.

• A) cloud
• B) database
• C) client
• D) goals
• E) none of the above

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Definitions:

My Lai

A mass murder of unarmed South Vietnamese civilians by U.S. troops in March 1968 during the Vietnam War.

Norms of Solidarity

Social norms that promote mutual support, cooperation, and connectivity within a group, community, or society.

American Soldiers

Members of the United States Armed Forces, including the Army, Navy, Air Force, Marines, and Coast Guard, responsible for defending the country's interests and security.

Bureaucratic Machine

Refers to a complex, rigidly structured administrative system governed by many rules and procedures.