When a Gap Exists Between a Consumer's Actual State and Some

question 39

Multiple Choice

When a gap exists between a consumer's actual state and some ideal or desired state, the consumer has a ________.

• A) benefit
• B) demand
• C) need
• D) value
• E) utility

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Definitions:

Seeking Recognition

The act of pursuing acknowledgment or validation from others for one's achievements or qualities.

Norms

Established standards of behavior or expectations within a group or society.

Team Effectiveness

The degree to which a team is able to achieve its goals, objectives, and missions successfully through coordinated efforts and collaboration among its members.

Workforce Diversity

Refers to a workplace that includes individuals of varying gender, age, religion, race, ethnicity, cultural background, sexual orientation, languages, education, and abilities.