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Discuss How Marketers May Be Able to Reduce Postpurchase Cognitive

question 97

Essay

Discuss how marketers may be able to reduce postpurchase cognitive dissonance.

Identify the effects of new learning on the recall of previously learned information and vice versa.
Understand the role of memory construction in recalling past experiences and how current assumptions can distort memories.
Learn the impact of external suggestions and misinformation on memory recall and construction.
Recognize the conditions under which memory retrieval failures occur and strategies to improve retrieval.

Definitions:

Individual Psychology

A psychological approach focusing on a person's unique, individual nature and their pursuit of goals for self-improvement and community welfare.

Superego

In psychoanalytic theory, the part of the personality that represents internalized ideals and provides standards for judgment.

Social Cognitive Theory

A theory of learning and social behavior which proposes that new behaviors can be acquired by observing and imitating others.

Cognitive Processes

Mental actions or operations that lead to knowledge acquisition, problem-solving, and decision-making.

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