A Focus on Serving Internal Customers Is Part of ________

question 101

Multiple Choice

A focus on serving internal customers is part of ________.

• A) total quality management (TQM)
• B) Six Sigma
• C) ISO 9000
• D) ISO 14000
• E) ISO 22000

---

Definitions:

Filum Terminale

A slender fibrous tissue thread that extends from the apex of the conus medullaris to anchor the spinal cord in the lower vertebral canal.

Thecal Sac

The protective covering of the spinal cord and its nerve roots, filled with cerebrospinal fluid.

Conus Medullaris

The tapered, lower end of the spinal cord that occurs near the first and second lumbar vertebrae.

Lumbar Vertebrae

Lumbar Vertebrae are the five vertebrae located between the rib cage and the pelvis in the lower back, designed to bear much of the body's weight and stress.