Without Prior Introduction or Arrangement, Telemarketers Telephone Your Home and Business

question 89

Multiple Choice

Without prior introduction or arrangement, telemarketers telephone your home and business offering to sell you a variety of products. These telemarketers engage in what form of prospecting?

• A) referring
• B) cold calling
• C) networking
• D) direct selling
• E) qualifying

---

Definitions:

Obsessive-compulsive Disorder

A common, chronic, and long-lasting disorder in which a person has uncontrollable, reoccurring thoughts (obsessions) and behaviors (compulsions) that they feel the urge to repeat over and over.

Specific Phobia

An intense, irrational fear of a specific object, situation, or activity that poses little to no actual danger.

Social Anxiety Disorder

A chronic mental health condition where social interactions cause irrational anxiety.

Panic Disorder

An anxiety disorder characterized by recurrent unexpected panic attacks, which are sudden periods of intense fear that may include palpitations, sweating, and feelings of doom.