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The day before Disney World in Florida was to open, the sod around one of the resort hotels had not been laid. CEO Michael Eisner took off his suit coat and tie, rolled up his sleeves, and began laying sod. He instructed his managers to do likewise but many objected, saying they did not know how to lay sod. "It's not hard, boys," said Eisner. "The green side goes up." This is an example of a ________ that reinforces culture.
Optimum Work
Optimum work refers to the most efficient and effective level of effort or performance that yields the best results with the least wasted energy or resources.
Human Factors
An interdisciplinary area that focuses on understanding how humans interact with systems and products to improve safety, efficiency, and usability.
Optimal Design
The process of finding the best possible design solution based on specific criteria and constraints.
Human Abilities
The range of skills, talents, and aptitudes that are possessed or can be developed by individuals.
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