The Term ________ Refers to Repetitive Sequences of Activities That

question 49

Multiple Choice

The term ________ refers to repetitive sequences of activities that express and reinforce the important values and goals of the organization.

• A) organizational culture
• B) corporate rituals
• C) corporate rites
• D) employee mentoring

Recognize and apply the proper format and tone in routine messages and positive communications.

Identify the importance of providing clear, complete, and specific explanations in business communication.

Learn how to craft positive opening and closing statements in business messages.

Utilize strategies for effectively conveying mildly negative information within positive messages.

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Definitions:

Miller And Rollnick

Psychologists William R. Miller and Stephen Rollnick, known for developing motivational interviewing, a client-centered counseling style for eliciting behavior change.

Motivational Interviewing

A counseling approach that helps individuals find the motivation to make positive decisions and accomplish their goals.

MI Resistance

In Motivational Interviewing, it refers to the client's resistance to discuss, modify, or explore their behavior or perspectives.

Helper's Role

Involves the responsibilities and duties carried out by someone offering support, guidance, or aid to another, especially in counseling or therapeutic contexts.