Following a Customer Complaint, Bigly Mfg

question 4

Multiple Choice

Following a customer complaint, Bigly Mfg. formed a problem solving team to find out why the system was producing unacceptable parts and make a recommendation to fix it. This is an example of ________.

• A) delayed corrective action
• B) immediate corrective action
• C) basic corrective action
• D) preventive corrective action

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Definitions:

Leisure

Free time when an individual is not working and can relax, enjoy hobbies, or undertake recreational activities.

Social Media

Digital platforms that enable users to create, share content, and participate in social networking.

Recreation

Activities done for enjoyment, leisure, or relaxation outside of one's regular duties or work.

Leisure

Free time when one is not working or attending to other duties, often used for relaxation, entertainment, or hobbies.