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To encourage the best possible relationship between clients and agencies, clients must
Affect
Affect refers to the observable expression of emotions, which can influence one's thoughts and behavior.
Counterproductive
Actions or behaviours that have the opposite effect of what is intended or desired, often hindering achievement.
Clarification
The act of making a statement or situation less confused and more comprehensible.
Paraphrasing
The process of rewording or rephrasing someone else’s statement to ensure understanding or to provide clarity.
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