Tony Requests a Credit Approval of $25,000

question 83

Multiple Choice

Tony requests a credit approval of $25,000. Instead, he gets $15,000 approved as customer credit. Which of the following problems caused by information silos is most likely the reason behind it?

• A) data duplication
• B) isolated decisions
• C) limited information
• D) disjointed processes
• E) improper data normalization

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Definitions:

Positivist Orientation

An approach in social science that emphasizes the use of empirical evidence and scientific methods to understand and explain social phenomena.

Exchange Theory

A social psychological and sociological perspective that explains social change and stability as a process of negotiated exchanges between parties.

Rational Choice Theory

A theory in economics and sociology that suggests individuals always make prudent and logical decisions that provide them with the highest amount of personal utility.

Psychological Principles

Psychological principles refer to fundamental theories and established facts derived from psychology that explain and predict behaviors and mental processes.