Which of the Following Is a Pitfall to Be Avoided

question 35

Multiple Choice

Which of the following is a pitfall to be avoided when implementing CRM initiatives?

• A) Creating a customer strategy before implementing CRM
• B) Putting CRM in place before changing the organization to match
• C) Matching the technology to the customer strategy
• D) Investing in building relationships with interested customers

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Definitions:

General Unionism

Advocacy for and organization of worker unions that span across diverse industries and sectors, emphasizing widespread worker rights and solidarity.

Diverse Interests

A term indicating a mixture of agendas, priorities, or concerns among individuals or groups in a given context.

Local And National Unions

Labor unions that operate at the local level, representing workers from specific workplaces or regions, and their overarching national bodies which represent the broader interests of workers across various sectors.

Landrum-Griffin Act

A U.S. law enacted in 1959, formally known as the Labor-Management Reporting and Disclosure Act, aimed at regulating labor unions' internal affairs and their officials' relationships with employers.