_____ Is a Formalized Management Control System That Implements a Given

question 12

Multiple Choice

_____ is a formalized management control system that implements a given business unit strategy by means of activities across four areas: financial,customer,internal business process,and learning and growth (or innovation) .

• A) Benchmarking
• B) Internal strategy-organization fit
• C) Strategic marketing audit
• D) Balanced scorecard method

---

Definitions:

Concrete Operational

A stage in Piaget’s theory of cognitive development (age 7-11) where children gain the ability to think logically about concrete events.

Development

The process of change and growth that occurs over a lifecycle, involving physical, cognitive, and social transformations.

Identity

The sense of self, shaped by personal choices, experiences, and social interactions, encompassing aspects such as personality, interests, and values.

Adolescent

A young person in the transitional stage of physical and psychological development that generally occurs during the period from puberty to legal adulthood.