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External Marketing Involves Changing the Attitudes and Behavior of Employees

question 4

True/False

External marketing involves changing the attitudes and behavior of employees working at key points of contact with customers.


Definitions:

Pyrimidines

One of the two types of nitrogenous bases found in nucleic acids, including cytosine, thymine (in DNA), and uracil (in RNA).

Mental Impairment

A reduction in cognitive, emotional, or behavioral functioning, which may affect daily living and can be temporary or permanent.

Nondisjunction

Failure of the homologous chromosomes or sister chromatids to separate during either mitosis or meiosis; produces cells with abnormal chromosome numbers.

Homologous Chromosomes

Pair of chromosomes that have the same gene sequences, each derived from one parent.

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