Examlex
_______ occurs when goals are compatible but the interactions are not considered important to overall goal attainment.
Delayering
The process of reducing the number of levels in an organization's hierarchy to flatten the structure, which often aims to improve efficiency and decision-making.
Front-Line Staff
Employees who directly interact with customers, playing a critical role in customer service and satisfaction.
Chain of Command
A hierarchical structure in organizations that establishes authority levels and dictates how instructions are passed from top to bottom.
Departmentalization
The organizational practice of dividing a business into separate departments or units, each focusing on specific tasks or objectives.
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