In Schultz Et Al

question 22

Multiple Choice

In Schultz et al.'s (2007) research,the introduction of a ______ norm successfully helped to increase levels of household electricity usage and was manipulated by means of ______ feedback.

• A) descriptive; verbal
• B) descriptive; nonverbal
• C) injunctive; verbal
• D) injunctive; nonverbal

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Definitions:

Open Mind

The willingness to consider or accept new and different ideas or opinions.

Negative Attitude

A habitual disposition to perceive and react to situations, people, or objects in a pessimistic or discouraging manner.

Productivity

The measure of effectiveness in producing outputs from a given set of inputs, often used in economic and business contexts.