Which Statement Best Reflects the Advice Given in Your Textbook

question 9

Multiple Choice

Which statement best reflects the advice given in your textbook about refusing requests?

• A)Try to place the refusal in the middle of a paragraph or in a subordinate clause.
• B)In the closing, refer to the bad news and apologize sincerely.
• C)Always include sales promotion or resale information in your refusal letter.
• D)Use words such as regret, sorry and unfortunately often so that the reader knows that you care.

---

Definitions:

Causal Worldview

A perspective or belief system that interprets events and situations in terms of cause and effect relationships.

Acausal Worldview

A perspective that appreciates the complexity of life without requiring direct cause-and-effect relationships to explain phenomena.

Types of Power

Various forms of authority, including coercive, reward, legitimate, expert, and referent power, influencing others' behaviors and attitudes.

Knowingly Participate

Actively engaging or involving oneself in an activity or process with awareness and understanding of the implications or purposes.