Devon Is Writing an E-Mail Message to a Customer to Tell

question 15

Multiple Choice

Devon is writing an e-mail message to a customer to tell him that the customer's order has been shipped.His primary purpose is to ________.

• A)inform
• B)persuade
• C)sell
• D)promote goodwill

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Definitions:

Opportunity Cost

The cost of forgoing the next best alternative when making a decision or choosing one option over another.

Leather Boots

Footwear made from the hide of animals, treated for durability and aesthetics, often chosen for protection or style.

Mexico

A country located in the southern portion of North America, known for its rich culture, history, and diverse landscapes.

United States

A country located in North America, consisting of 50 states and a federal district, known for its large economy and diverse population.