The Primary Purposes for Sending Business Messages Are Typically to Inform

question 46

Short Answer

The primary purposes for sending business messages are typically to inform and to ____________________.

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Definitions:

Assurance

In customer service, it refers to the confidence and trustworthiness demonstrated by a service provider, reassuring customers about the quality of the service or product.

Texas A&M

A public research university in College Station, Texas, known for its strong emphasis on agriculture, engineering, and military science.

L.L. Bean, Inc.

An American retailer recognized for its outdoor recreation merchandise and clothing, known for its customer service and satisfaction guarantee.

Responsiveness

The speed and efficiency with which an organization or individual reacts to changes or customer needs.