Which Is the Most Effective Statement in a Letter to a Customer

question 3

Multiple Choice

Which is the most effective statement in a letter to a customer denying credit? 

• A)To learn more about your credit record, log onto http://www.ftc.gov/freereports to obtain your free credit reports.
• B)Your credit history report shows that you are a completely unacceptable applicant.
• C)Perhaps if you were a more stable and responsible person, we would be able to grant you credit.
• D)Please take your business elsewhere.

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Definitions:

Sensory Input

Information received by sensory receptors from the environment, which is then processed by the nervous system.

Bell Palsy

A sudden weakness or paralysis of the muscles on one side of the face, typically temporary and possibly due to viral infection or inflammation.

Facial Paralysis

Facial paralysis involves the loss of voluntary muscle movement in one's face due to nerve damage, which can affect expressions and functions such as blinking and smiling.

Diagnosis

The process of determining which disease or condition explains a person's symptoms and signs.