One Important Goal in Communicating Bad News Is to Make

question 4

Short Answer

One important goal in communicating bad news is to make sure your reader ____________________ and, in the best case, accepts the bad news.

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Definitions:

Social Exchange Theory

A theory which maintains that people provide help to someone else when the benefits of helping and the costs of not helping outweigh the potential costs of helping and the benefits of not helping.

Operant Conditioning

An educational method whereby the intensity of a behavior is altered through rewards or penalties.

Developmental Psychology

The branch of psychology that studies how people grow and change throughout the lifespan.

Anxious-Ambivalent

A type of attachment characterized by intense emotional dependence and anxiety about the relationship's security.