The ____________________ of a Negative-News Message Should Include a Pleasant

question 109

Short Answer

The ____________________ of a negative-news message should include a pleasant statement that promotes goodwill.

---

Definitions:

Global Competition

Refers to the dynamic and competitive environment where businesses from different countries vie for consumers in international markets.

Coca-Cola

An American multinational beverage corporation known for its flagship product, a carbonated soft drink named after the company.

Pepsi-Cola

A globally recognized brand of carbonated soft drink manufactured by PepsiCo.

Soft Drink Industry

The soft drink industry encompasses companies and activities involved in producing, marketing, and selling non-alcoholic, typically carbonated beverages like sodas and fruit-flavored drinks.